POEA Job Position: Assistant Reservation Manager

Location: New Zealand

Employer/Company: JTLP Management & Recruitment

Qualifications:

  • Must have valid passport and fully vaccinated
  • Must have 3 years relevant experience is required in Hotel or Resort.

Job Responsibilities:

  • Supervises, mentors and leads the reservations team of the property.
  • Trains the new team members as well as creates a culture of generating new knowledge opportunities and good service attitude.
  • Providing information and reservations to guests, including up selling special packages, upgraded rooms and cross-selling different services throughout the property.
  • Produce daily and weekly room occupancy reports for management, and ensures all third party reservations are accurately captured in the system
  • Monitors the Agents’ to ensure correct sales tactics are used and quality service is provided.
  • He/She has to ensure all sales and reservations are performed with adherence to the policies and procedures of the property.
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