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We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

A SNAPSHOT OF YOUR ROLE

We are seeking a creative and detail-oriented Instructional Designer to develop engaging e-Learning content and multimedia learning experiences. The ideal candidate has strong writing skills, a solid understanding of instructional design principles, and hands-on experience creating digital learning materials, including videos and interactive modules.

KEY RESPONSIBILITIES

  • Design, develop, and implement e-Learning courses and training materials based on learning objectives
  • Create storyboards and visual concepts for e-Learning modules and videos
  • Develop interactive learning experiences using authoring tools and multimedia elements
  • Collaborate with subject matter experts (SMEs) to gather content and ensure accuracy
  • Edit and produce instructional videos, presentations, and other digital assets
  • Apply instructional design models (e.g., ADDIE) and adult learning principles
  • Review and revise content based on feedback and performance metrics
  • Ensure all materials meet quality standards and are aligned with organizational goals

A BIT ABOUT YOU

  • Proven experience as an Instructional Designer, e-Learning Developer, or similar role
  • Strong video design, editing, and multimedia production skills
  • Proficiency in Microsoft Office (Word, PowerPoint, Excel)
  • Experience using Canva for visual content creation
  • Hands-on experience with Articulate 360 (Storyline/Rise)
  • Knowledge of e-Learning design best practices and instructional design methodologies
  • Strong attention to detail and organizational skills
  • Ability to manage multiple projects and meet deadlines

Join the A-Team and experience the A-Life!

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