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ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We’re looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities:

  • Manage email inbox and respond to provider inquiries
  • Process referrals to clinicians
  • Assist employees with general inquiries
  • Coordinate patient/client intake
  • Provide administrative support, including help with provider schedules, referrals, and inquiries
  • At least 6 months experience handling a healthcare account (Intake Coordinator)
  • With experience in coordinating with providers and clinicians
  • Good verbal & written English skills
  • Proficient with MS Tools
  • Amenable working onsite in Shaw Blvd, Mandaluyong
  • Willing to work night shifts

What Can We Offer You?

  • Competitive salary and benefits
  • Health Insurance with free dependents
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our Commitment to You

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all-inclusive environment where everyone thrives
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