Payment Posting Specialist

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members. As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities. Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all. Key Responsibilities: The Payment Posting Specialist handles daily payment processing, checks for correct insurance rates, logs claim denials, and assists team members with payment resolution. ● Payment Posting: Process Electronic Remittance Advice (ERA) files and manually post paper checks (PI) and credit card (CC) payments to patient accounts. ● Rate Verification: Review payments to ensure insurance carriers are paying according to agreed contractual rates. ● Denial Tracking: Log all payment issues, underpayments, and claim denials into the tracking spreadsheet/system. ● Team Support: Assist Katie directly with investigating and resolving complex payment issues and claim denials. Requirements equirements ● Experience: 1+ years in medical payment posting or medical billing. ● Skills: ○ Familiar with ERA files, manual check posting, and credit card payments. ○ Basic understanding of insurance contracts, fee schedules, and denial reason codes. ○ Experience using medical billing software and Excel tracking sheets. ○ High accuracy and strong attention to detail