POEA Job Position: Chrome Plater

Location: New Zealand

Company: Acquired Manpower Services
POEA Registration / Accreditation No. 10358957

Qualifications:

• Minimum of 5 years of work experience
• Excellent automotive and mechanical knowledge.
• Strong English language knowledge.
• Maintain strong customer service focus.
• Strong leadership and Management Skills and Experience.

Job Description:

• Ensue a Job Card is completed for every job.
• Ensure Quotations completed prior to job commencing and hours recorded on Job Card.
• Be responsible for assigning jobs to the appropriate technician.
• Ensure a final assessment is done on a customer’s vehicle for both job and customer satisfaction prior to the vehicle being released.
• Monitor departmental performance against goals to ensure that progress is being made, and that
  corrective action is taken if necessary.
• Involved in the hiring and training of Staff for the workshop, Parts, and Panel and Paint Departments.
• Working with department team leaders to improve profitability and efficiency.
• Creating and maintaining a positive relationship with customers and suppliers ensuring that
  department staff are helpful, as well as making customer satisfaction a priority to ensure referral and
  repeat business.
• Working with workshop administration to administer warranty claims, as well as understanding and
  applying warranty guidelines.
• Advice Management of policies required for Raro Cars service, parts, panel and paint pricing.
• Ensuring that service repairs are performed efficiently and correctly within standard operating
  procedures by overseeing and conducting spot checks on jobs.
• Address customer complaints and inquiries in a courteous, professional manner.
• Manage quality assurance – setting quality standards, maintaining quality of all departmental
  activities.
• Ensure completion of shop maintenance and repair work.
• Oversee Occupation Health & Safety compliance.

• Provide coaching and mentoring to all subordinate staff.
• Enhance and develop policies, procedures and service systems to meet the goals of the department.
• Processing Supplier Invoices for Parts and workshop consumables.
• Oversee liaisons with our freight forwarders overseas to ensure timely deliveries.
• Oversee liaisons with our customs brokers in Raro to ensure timely clearances of all orders.
• Oversee costings of parts and entering parts into Quickbooks in a timely manner.
• Oversee the preparation of stock take sheets and the entering of adjustments to ensure physical stock
equals Quickbooks at all times.
• Inventory Control – oversee parts person with all stocks coming in and out of workshop and parts
room.
• Overseeing workshop ethics and accountability of staff
• Ensure workshop is maintained in a tidy and safe manner
• Assist with other duties as required by the General Manager.

REQUIREMENTS:

• Detailed RESUME
• Certificate of Employment
• School Credentials
• Training Certificate
• Covid Vaccine Certificate
• E-registration Copy
• PEOS Copy
• Passport Copy

Email: [email protected]