Pharmacy Operation Specialist

Position Title: Pharmacy Operation Specialist

Work Set Up: Work From Home

Schedule: 9:00 PM to 6:00 AM PHT

Job Location: Clark Outsourcing – Building 35 Philexcel Business Park, Clark, Pampanga

Quick Rundown:

We are seeking a detail-oriented Pharmacy Operations Specialist (Write RX Agent) to review treatment plans, process prescription orders using e-Prescribing software, perform quality checks, and coordinate with internal teams and healthcare providers. The role supports accurate, timely prescription workflows and an excellent patient experience.

What You’ll Do:

• Review treatment plans and accurately process prescription orders using e-Prescribing software and internal tools.
• Complete all follow-up tasks associated with prescription writing workflows in a timely manner.
• Perform prescription quality checks for accuracy, regulatory compliance, and internal standards.
• Collaborate with internal teams and, when needed, healthcare providers to resolve prescription questions or issues.
• Escalate prescription-related challenges to the Pharmacy Operations team as appropriate.
• Maintain accurate records and documentation throughout the prescription process.
• Complete routine prescription-related data entry with a high level of precision.
• Work collaboratively with remote colleagues and pharmacy partners.

What We’re Looking For:

• 1-2 years of experience in pharmacy, healthcare, or telehealth operations preferred; motivated graduates in pharmacy, chemistry, biology, or related fields are encouraged to apply.
• Experience with e-Prescribing systems, pharmacy software, or electronic health records is an advantage.
• Familiarity with prescription terminology, dosage quantities and frequencies, compound names, calculations, and common abbreviations.
• Understanding of prescription workflows, including payments, refills, and lab approvals.
• Strong attention to detail, organization, reliability, and comfort with routine, repetitive tasks.
• Ability to work independently, use sound judgment, and learn new software quickly.
• Confidentiality Notice: Intended for authorized recruitment and hiring use only.
• Excellent written and verbal communication skills when coordinating with healthcare professionals and remote teams.
• Consistent attendance and a strong commitment to improving the patient experience.

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup – it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work – it’s about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!