POEA Job Position: Program Administrator

Location: Malaysia

Qualifications:
• Degree with minimum 8 years’ working experience or equivalent in EMS Companies.
• Assertive and self-motivated with the ability to work independently and in a team environment
• Must be able to problem solve, prioritize and have the ability to multitask and continuously improve processes and capabilities.
• Must possess excellent oral and written communication, organizational and troubleshooting skills
• Ability to discern the alignment of customer requests and actions against contractual stipulations and accepted business conditions
• Create presentations, documents, etc. for management and customers to effectively communicate business problems and solutions
• Must demonstrate management skills as defined by company leadership development
• Familiarity with financial metrics and levers that drive the metrics; ability to develop and implement improvement actions
• Ability to learn the operating facets of the Electronic Manufacturing Services (EMS) industry

Responsibilities:
• Responsible for meeting revenue and customer growth objectives for Plexus through managing of
Program Managers and Customer teams, while working closely with quoting, manufacturing & materials
• Responsible for understanding and driving the customer P&L (sales, margins, mark- ups), contribution goals, inventory goals and any specific cost drivers
• Work with site leadership in regards to customer initiatives such as determining priority for capacity conflicts and coordinating site revenue/P&L improvements.
• Manages the site staff of program managers to assure adequate coverage for the site’s customer base. Makes adjustments as needed.
• Generate and manage the customers’ management budgets
• Direct the Program Management team to ensure a successful transition of new business
• Create & develop profitable new business opportunities with the existing and new transition customers.
• Maintains close working relationships with the Plexus customer managers, directors and account executives in order to provide customer service excellence.
• Maintain a basic understanding of and ensure adherence to customer contracts and/or materials agreements.

Requirements:
• Update RESUME with detailed job description
• Certificate of Employment (COE)
• Training Certificate
• Valid passport
• Diploma & TOR
• PEOS, E-REG, POEA info sheet